We enable Internet service providers (ISPs) to reinvent their subscriber experiences and deliver a new bundle of smart home services, featuring unparalleled adaptive whole-home Wi-Fi, personalization, and security. Plume transforms business practices through a combination of consumer services, support tools, business intelligence, and network insight– all delivered through a cloud-based Consumer Experience Management (CEM) Platform.
*Data from actual Plume ISP customers. See TCO Study, Plume 2020
Try Plume: Order Test Units
The best way to find out why customers love Plume is to try it yourself. Plume will provide NCTC members with product test kits, so you can evaluate their CEM platform featuring the ADAPT whole-home adaptive Wi-Fi service in your own test environment. Fill out this trial order request form to get your test unit.
An intelligent, cloud-based services delivery platform, enriched by artificial intelligence, that provides unique features for both consumers and service providers.
Back-end services for ISPs
Comprehensive tier 1, 2 and 3 support tools provide unprecedented visibility and control to manage your subscriber base.
Integration APIs seamlessly integrate with existing OSS and BSS.
Data Insights Dashboards allow you to leverage data to make operational and business decisions.
Give your consumers unique insights to control their own home Wi-Fi network on the universally loved app. Powered by Plume HomePass, branded by you.
Smart Home Services Suite
Deliver unprecedented whole-home Wi-Fi coverage, security to protect every device, guest access, parental controls, and more.
Deploy Plume’s best-in-class pods or work directly with a range of third party hardware suppliers.
All built on the Plume platform
A software-defined network that powers a highly scalable, cloud-based and AI-driven platform. Our open-source device software means that services can be deployed across your network at a speed and scale like never before.
Our comprehensive turnkey offer gets you to market rapidly to ensure that you’re optimizing network operations and maximizing subscriber revenues as quickly as possible.
Globally deployed & universally trusted
Over 22 million homes and more than 150 ISPs rely on Plume’s CEM platform to bring award-winning smart home experiences.
Member Experience: Point Broadband
“Plume delivers a winning combination of a user-friendly consumer app, a full suite of provisioning and management tools and top technical performance.”
Mark Davis, CTO/ Point Broadband
“Plume delivers the best whole-home Wi-Fi performance for our ever-increasing speed offerings.”
Michael L. Giobbi, CTO/ Armstrong
“Our customers are thrilled with the Plume performance and we are excited to provide this very powerful service to the communities we serve.”
Taylor Nipper, VP of Marketing/ Point Broadband
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