Technical Notices

Viacom - Platform and Satellite Change - Action Required

The Viacom programming services currently on the Arris DCII platform are being transitioned to the Synamedia (fka Cisco) PowerVu platform.  As a result of this change, the affected services will need to be acquired from a different satellite and/or transponder and the indicated SD services will need to be sourced from an HD down-convert. 

To facilitate this migration, Viacom will be providing PowerVu receiver(s) and/or licenses for services currently authorized on the Arris DCII platform.

Please complete the survey (linked to in the attached notice) IMMEDIATELY to initiate the request for PowerVu receiver(s)/licenses for your site(s).  You may be at risk of temporary signal loss if survey is not completed well before the July 31, 2020 migration date.  Please see attached notice for the survey link and more information.